Learning to Learn for Workforce Sustainability in the Service Industry

The Learning to Learn for Workforce Sustainability in the Service Industry experiential workshop is specifically designed to empower workforce in the service sector with essential learning strategies and techniques. In this experiential workshop, participants will explore how to adapt to the rapidly evolving demands of the service industry and cultivate a sustainable approach to continuous learning. By equipping participants with effective learning habits, and problem-solving skills, this experiential workshop aims to enhance the service workforce's ability to thrive in a dynamic service-oriented environment.

By the end of this workshop, participants should be able to: • Recognize the importance of continuous learning in the service industry for workforce sustainability. • Apply effective learning habits and problem-solving techniques to optimize learning and development. • Utilize service techniques to enhance knowledge retention and improve customer service interactions. • Implement problem-solving strategies to address challenges encountered in service-related roles. • Foster a growth mindset culture that promotes learning and…